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STATE OF THE INDUSTRY: Lab Management Best Practices

May 22, 2023

Despite continued struggles with staffing shortages and supply chain issues, clinical laboratory professionals are pushing ahead with greater standardization of processes and procedures, and overcoming obstacles to system interoperability and automation, according to the results of the 2023 Medical Laboratory Observer (MLO) State of the Industry (SOI) survey on Lab Management Best Practices.

We gathered responses from 255 clinical laboratory professionals with 63% of respondents in director, manager, administrator, or supervisor positions, and most employed by hospitals (66%).

The survey results provide insights into best practices around controlling costs, optimizing contracts, capturing reimbursements, managing supplies, implementing technology solutions, navigating staffing shortages, and improving the quality and efficiency of testing.

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