CSS elevates diagnostic AI with evidence-based insights for labs and individuals

Aug. 11, 2025

Computer Service and Support (CSS) unveiled a major enhancement to its artificial intelligence (AI) platform, designed to improve diagnostic clarity and clinical decision-making through the integration of real-world, evidence-based medical references and citations. 

This advancement is available through Avalon Insights, an AI-powered reporting engine embedded within the Avalon LIS system and also accessible to individuals via interpretmyresults.com. The technology seamlessly integrates with any EMR/EHR or healthcare documentation system, making it versatile for both clinical and consumer use. 

Both platforms provide in-depth analyses of laboratory findings—including probable diagnoses, alternative interpretations, and key discussion points for provider consultations. No registration is required, and no patient demographic information is stored, ensuring strict privacy and HIPAA compliance. 

By combining advanced AI with peer-reviewed evidence, CSS empowers both clinicians and patients with greater clarity, actionable insights, and confidence in their healthcare decisions—underscoring its mission to deliver innovative, data-driven healthcare solutions. 

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