Most heart transplant centers’ websites get failing grade when it comes to clear, accessible information
Nov. 30, 2022
In a University of Michigan-led study, researchers found that most websites for heart transplant centers in the United States are difficult to understand, with more than 40% lacking information in languages other than English.
The majority of the 139 websites analyzed were at a college junior’s reading level, much higher than the average American’s 8th-grade reading level.
Just over 56% of the heart transplant centers’ websites offered resources for non-English speakers. The mid-Atlantic region performed the worst, with only six of 16 heart transplant centers in Pennsylvania, New Jersey, West Virginia, Maryland, Delaware and Washington, D.C., providing online information in a language other than English.
