XiFin recognized as top RCM partner for cross-ancillary and outpatient laboratory services in 2025 Black Book Survey
XiFin, Inc. announced that it has been ranked the #1 client-rated RCM partner for cross-ancillary and outpatient laboratory services for the seventh consecutive year in Black Book Market Research’s 2025 RCM Outsourcing Survey. XiFin also earned the #1 ranking in outpatient radiology and diagnostic imaging RCM for the second consecutive year.
The 2025 survey incorporated validated feedback from 3,275 healthcare executives, revenue cycle leaders, and clinical operations professionals, evaluating vendor performance across 18 operational, technology, and service-delivery criteria that impact reimbursement, compliance, and financial sustainability.
XiFin was recognized for utilizing AI across the revenue cycle to help healthcare providers improve first-pass clean claims, accelerate cash flow, and reduce administrative burden. XiFin’s AI-driven RCM capabilities support laboratories, radiology groups, pharmacies, medical device organizations, and other outpatient service providers by:
- Predicting denial risk by analyzing code combinations, payor policies, eligibility discrepancies, and historical payment behavior
- Evaluating claim completeness, flagging documentation discrepancies, and predicting the likelihood of reimbursement
- Managing large volumes of documentation and correspondence inherent in RCM, thereby reducing expensive manual oversight
- Surfacing documentation gaps, clarifying payor requirements, and estimating patient responsibility with high accuracy—helping prevent denials and reducing bad debt
In the 2025 survey, XiFin earned #1 rankings in 10 of Black Book’s 18 key performance indicators, including:
- Innovation and Adaptability
- Strategic Alignment Between Vendor and Provider Goals
- Integration and Interfaces
- Trust, Accountability, Ethics, and Transparency
- Data Security, Compliance, and Risk Proactivity
- Support and Customer Care Quality
- Denial Prevention and Best-of-Breed Technology and Process Improvement
