Accelerating career growth: Essential skills for laboratory professionals

April 3, 2024
Article courtesy of Improov.

Laboratory professionals play a crucial role in the healthcare industry, conducting critical tests, generating accurate results, and contributing to patient care. While the field is teeming with opportunities due to retirement and other factors, laboratory professionals often face challenges when it comes to career growth.

The laboratory landscape is constantly evolving, with advancements in technology, changing regulatory requirements, and increasing demands for quality and efficiency. In this dynamic environment, lab professionals need more than technical proficiency to excel and advance in their careers. To unlock a laboratorian’s full potential, it’s important to develop a comprehensive skill set that goes beyond technical expertise. These skills encompass leadership, decision-making skills, communication, and an understanding of laboratory quality principles.

The ability to lead and influence a team, think critically, solve complex problems, effectively communicate ideas and findings, and ensure adherence to quality standards are all crucial skills in advancing one’s career.

Laboratory professionals who develop and cultivate these non-technical skills gain a competitive edge and enhance not only their individual performance, but also contribute to the success of the entire laboratory. In addition, these skills enable professionals to take on positions of increased responsibility, collaborate effectively with multidisciplinary teams, adapt to changes in the field and drive continuous improvement in the laboratory.

The power of leadership in the laboratory

Leadership skills play a vital role in the laboratory setting and can significantly contribute to advancement for lab professionals. As mentioned above, while technical expertise is essential, it is often leadership skills that differentiate individuals who get promoted or selected to lead special projects in the lab.

Effective leadership skills are crucial for managing projects, coordinating resources, and ensuring smooth laboratory operations. Leadership skills entail the communication of goals, expectations, and strategies to team members, ultimately facilitating the achievement of objectives. This ability to articulate ideas and provide guidance cultivates a sense of purpose and direction within the laboratory, leading to increased efficiency and cohesiveness.

As lab professionals demonstrate the ability to lead effectively, they may be entrusted with supervisory or managerial roles, overseeing larger projects, and taking on greater decision-making roles. Embracing these opportunities not only brings personal and professional fulfillment, but also enables them to make a broader impact on the community.

Laboratory professionals, in particular new scientists, often face the challenge of understanding the essence of leadership and determining the necessary steps for leadership skill development.

Decisions, decisions, decisions!

Decision-making skills play a critical role in the laboratory setting. Initially, laboratorians are trained to make decisions following established protocols, utilizing complex instrumentation, and following specific algorithms. However, as laboratorians progress on their career pathway, there are instances where standardized procedures may not provide clear guidance, requiring the development of independent decision-making skills.

Developing strong decision-making skills is essential for laboratorians to manage projects, people, resources, and it requires the cultivation of critical thinking, problem-solving, and strategic thinking skills. These skills empower laboratorians to analyze complex data, interpret results, and make informed judgments. The ability to assess risks, weigh options, and select the most appropriate course of action becomes crucial in ensuring accurate analyses, optimizing laboratory processes, meeting regulatory compliance, and maximizing efficiency.

In addition, decision-making skills enable laboratorians to address unforeseen challenges and troubleshoot issues that may arise. We can all think to the recent past and the many challenges of the COVID-19 pandemic. Laboratorians with strong decision-making skills can swiftly adjust protocols, modify testing strategies, and implement necessary measures to ensure efficient and effective laboratory operations.

Communicating for collaboration

Effective communication skills allow a laboratorian to orchestrate seamless collaboration and coordination among team members. Clear and concise communication ensures that everyone understands their roles, responsibilities, and objectives, leading to smooth laboratory operations. Like a conductor conveying musical nuances, a laboratorian with strong communication skills can articulate complex scientific concepts, methodologies, and findings to both technical and non-technical audiences. This facilitates effective knowledge sharing, promotes interdisciplinary collaboration, and fosters a cohesive and productive work environment.

Identifying the specific areas for improvement in order to become an effective communicator in a highly technical environment can be particularly challenging for scientists, especially those who are still early in their careers.

In addition to achieving a foundational level of communication skills, scientists often lack clear training in areas such as assertiveness, negotiation, effectively presenting ideas to executives, and utilizing communication skills for fostering multidisciplinary collaboration and networking.

Understanding laboratory quality basics

Understanding laboratory processes through a holistic workflow perspective, from pre-analytic to post-analytic phases, is highly advantageous for individuals aiming for career advancement in the field. This comprehensive understanding empowers professionals to see beyond their specific tasks or responsibilities and grasp the interconnections and dependencies among different stages of the laboratory workflow.

By acquiring a holistic view, professionals gain insights into how all the pieces of the laboratory puzzle fit together and how the laboratory fits into the healthcare value chain. They can see how each step in the process influences subsequent steps, how data flows from one stage to another, and how decisions made at one point impact the overall outcomes. This broader perspective enables laboratorians to identify opportunities for improvement, streamline operations, and drive positive change more effectively.

Lab professionals who possess a comprehensive understanding of laboratory processes are better equipped to spot inefficiencies and waste. They can identify areas where mistake proofing, automation or technological advancements can be implemented to enhance productivity. Having a continuous quality mindset and being well-versed in process improvement tools, empowers laboratorians to make a significant impact on the laboratory, optimizing workflows that lead to less errors and better patient care.

In conclusion, while technical expertise is the foundation of a laboratory professional's career, it is the non-technical skills that provide the necessary catalyst for growth and advancement. Recognizing the importance of leadership, decision-making skills, communication, and quality principles can pave the way for laboratory professionals to overcome career challenges, unlock new opportunities, and make a lasting impact in their field.

Laboratory professionals seeking to excel beyond technical expertise and thrive in the ever-evolving healthcare industry should keep an eye out for Improov's upcoming course on professional development. This comprehensive course consists of four modules covering crucial areas such as leadership style development, decision-making skills, effective communication, and a basic overview of laboratory quality principles illustrated with relevant examples. Led by industry experts with over 25 years of experience, the course offers practical insights, real-world application, and networking opportunities to enhance your professional growth.

For more information and to sign up to be notified when the course is launched, please click this link: https://improovlabs.aweb.page/p/23b91a84-ada9-4d96-bcfe-ca5df5a60907

Don't miss this opportunity to unlock your potential and elevate your laboratory career to new levels!